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As a member of the Keio Group, a corporate group that aims to become a "top brand of reliability," Keio Presso Inn Co., Ltd. (hereinafter referred to as "the Company") regards protection of privacy as an important corporate responsibility. To maintain a trusting relationship with our hotel guests, we make it a rule to take proper precautions whenever the need arises for handling personal information of our guests in relation to our business activities. To ensure this, we have put in place the following Privacy Policy.
In accordance with this policy, both the officers and employees of the Company will strive to properly handle and manage the personal information of our guests both inside and outside the Company. |
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| 1. Collection, Use and Provision of Personal Information |
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| (1) |
Collection, Use and Provision of Personal Information |
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Registration of guest information as required by law. |
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Use of guest information for the purpose of sales promotion, such as sending information regarding the various complimentary/discount programs, campaigns and events of the Keio Presso Inn Chain. |
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Use of guest information as statistical data concerning the general population for use in our utilization trend survey, in our customer satisfaction surve, or in the development of new products. |
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Use of guest information for the points services provided by the Keio Presso Inn Chain. |
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Use of guest information for responding to feedback given by our guests in the questionnaire survey, etc., by mail, phone, or e-mail. |
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Use of guest information in relation to other general services provided by the Company. |
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When sharing guest information with another user or users, we will do so after notifying the guests in question of the specific items to be disclosed, nature of users, purpose of use and company responsible for managing the information. |
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If instructions are given by a guest to correct or delete personal information previously disclosed to the Company, we will follow such instructions after confirming the identity of the guest. |
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| 2. Security of Personal Information |
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We will appoint a person responsible for the handling of personal information and provide access to the information only to the minimum required number of Company personnel. We will also provide the necessary security and management measures to prevent unauthorized access to or loss, corruption, alteration, or leakage of personal information. |
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| (2) |
When outsourcing any processing of personal information, we will select a service provider that implements measures to ensure the proper handling and security of personal information that we believe meet appropriate privacy protection standards. In the actual transaction of information, we will define the items to be observed regarding the handling of personal information in a business contract, etc., to make doubly sure that the information of our guests will remain confidential. |
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| 3. Other Items |
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We will establish internal regulations regarding the protection and handling of personal information in accordance with the laws and regulations, governmental and ministerial ordinances, guidelines, and other standards relating to privacy. We shall review these regulations as necessary to improve their content on a continual basis. |
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| (2) |
We will handle personal information in accordance with the applicable laws and regulations, standards, and internal regulations. |
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| 4. Audits |
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| We will conduct audits as necessary to check the condition of compliance with 1, 2, and 3, and take corrective and improvement measures should any problems be identified. |
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| 5. Web Site |
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The web site operated by the Company (hereinafter referred to as "the Site") has been designed and is managed with the utmost attention to compliance with the policy specified herein regarding the handling and protection of personal information so that the user of the site can utilize the services provided by the site in a comfortable and secure manner. However, the Company cannot be responsible for the security of the user's personal information on other web sites linked to the Site.
It is therefore recommended that the user examine the standards for privacy protection set forth by such other web sites or directly contact the responsible departments or persons of a relevant site if such standards are not provided, in order to verify the security of personal information. |
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| 6. Revision of the Privacy Policy |
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| Notification of any material change to this policy will be given on this Site. Since the provisions of this policy are subject to change without notice, please check the Site regularly for the latest information. The Company will not be responsible for any problems arising from a failure on the part of the user to check revised provisions of the Privacy Policy. |
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| 7. Privacy Protection Enquiries |
Keio Presso Inn Co., Ltd.
3-1-24 Shinjuku, Shinjuku-ku, Tokyo 160-0022
Privacy Management Office Phone: 03-5369-3401 (Main)
Hours: 9:30 to 18:00 (excluding Saturday, Sunday, public holidays, and year-end through New Year holidays) |
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June 23, 2005
Hiroshi Odate, Representative Director & President
Keio Presso Inn Co., Ltd. |
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